ff777 Privacy Policy — How We Handle Your Personal Data

Effective Date: 1 January 2026  |  Last Updated: 1 January 2026  |  Applicable Jurisdiction: Bangladesh

1. Introduction

This Privacy Policy ("Policy") describes how ff777 ("ff777", "we", "us", or "our") collects, uses, stores, shares, and protects the personal information of players and visitors ("you", "your", or "Player") who access or use the ff777 online casino and sports betting platform at ff777.ws and any related subdomains or mobile interfaces.

ff777 is committed to handling your personal data with transparency, integrity, and care. This Policy is written in plain English so that every player on the ff777 platform — wherever they are in Bangladesh, whether in Dhaka, Chittagong, Sylhet, Khulna, or Rajshahi — can clearly understand how their information is treated.

By registering an account with ff777 or otherwise using the platform, you acknowledge that you have read and understood this Privacy Policy and you consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should cease using the platform and contact our support team to discuss account closure.

This Policy should be read in conjunction with the ff777 Terms & Conditions and Responsible Gaming Policy, both of which are available on this website and are incorporated by reference.

2. Data Controller

For the purposes of this Privacy Policy, ff777 acts as the data controller in respect of the personal information collected from players using the ff777 platform. As data controller, ff777 determines the purposes for which and the means by which your personal data is processed.

All enquiries, access requests, correction requests, deletion requests, and privacy complaints should be directed to our support team at [email protected]. We are committed to responding to all privacy-related communications within five business days.

3. Personal Data We Collect

ff777 collects the following categories of personal data, depending on how you interact with the platform:

3.1 Account Registration Data

• Full legal name
• Date of birth (used to verify the 21+ age requirement)
• Residential address (including city and district within Bangladesh)
• Email address
• Mobile phone number
• Chosen username and encrypted password

3.2 Identity Verification (KYC) Data

• National Identity Card (NID) number and copy
• Passport number and copy (where provided as an alternative to NID)
• Birth registration certificate (where provided)
• Selfie or facial photograph submitted for liveness verification

3.3 Financial and Transaction Data

• bKash, Nagad, Rocket, or Upay mobile wallet numbers associated with deposits and withdrawals
• Visa or Mastercard last-four digits and billing name (where card payments are used)
• Deposit amounts, withdrawal amounts, and transaction timestamps
• Wagering history and game session records

3.4 Technical and Device Data

• IP address at the time of login and each significant account action
• Device type, operating system, and browser version
• Session timestamps and duration
• Geolocation data at the country and city level (not precise GPS coordinates)
• Referring URL and on-site navigation path

3.5 Communications Data

• Content of messages sent to ff777 support via email or live chat
• Records of complaint submissions and our responses
• Survey responses and feedback submissions (where voluntarily provided)

4. How We Collect Your Data

ff777 collects your personal data through the following means:

• Directly from you: when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or respond to a survey;
• Automatically: through server logs, cookies, and session-tracking technologies when you browse or interact with the ff777 platform;
• From third parties: from payment processors (such as bKash and Nagad) when transactions are initiated, from identity verification service providers during KYC checks, and from fraud prevention partners where a security review is triggered.

5. How We Use Your Personal Data

ff777 uses your personal data for the following purposes:

Purpose	Data Categories Used
Creating and managing your ff777 player account	Registration data, device data
Verifying your identity and confirming the 21+ age requirement	KYC data, registration data
Processing deposits, withdrawals, and settling wagers in BDT	Financial data, registration data
Detecting and preventing fraud, money laundering, and account abuse	Financial data, technical data, KYC data
Providing customer support and resolving disputes	Communications data, registration data, financial data
Sending transactional communications (deposit confirmations, withdrawal receipts, security alerts)	Registration data, financial data
Sending promotional communications (bonuses, offers, platform updates) — only with your consent	Registration data, wagering history
Enforcing responsible gaming tools (deposit limits, self-exclusion, cooling-off periods)	Registration data, financial data, session data
Analysing platform usage to improve game offerings and user experience	Technical data, wagering history (anonymised aggregates)
Complying with legal and regulatory obligations	All categories where required by law

6. Legal Basis for Processing

ff777 processes your personal data on the following legal grounds:

• Contract performance: processing necessary to register your account, process transactions, and deliver the gaming services you have requested;
• Legal obligation: processing required to comply with anti-money laundering obligations, age verification requirements, and responses to lawful requests from authorities;
• Legitimate interests: fraud detection, platform security, abuse prevention, and anonymous analytics to improve the platform — in each case balanced against your privacy interests;
• Consent: sending promotional communications and setting non-essential cookies, where your prior consent has been obtained and can be withdrawn at any time.

7. Data Sharing & Disclosure

ff777 does not sell, rent, or trade your personal data. We share your information only in the following limited and controlled circumstances:

7.1 Payment Processors

To process deposits and withdrawals, ff777 shares transaction-relevant data (mobile wallet number or card details, amount, timestamp) with payment partners including bKash, Nagad, Rocket, Upay, and the relevant card networks (Visa, Mastercard). These partners are independently responsible for the security of data within their own systems.

7.2 Identity Verification Providers

Where KYC verification is performed using a third-party service, ff777 transmits the minimum personal data required (name, date of birth, document image) to that provider solely for the purpose of confirming your identity. The provider is contractually prohibited from using your data for any other purpose.

7.3 Fraud Prevention and Security Services

ff777 works with fraud prevention partners to detect suspicious account activity, money laundering patterns, and identity fraud. Relevant technical and financial data may be shared with these partners in the course of an investigation.

7.4 Legal and Regulatory Disclosure

ff777 will disclose your personal data to law enforcement, courts, or regulatory bodies where required to do so by applicable law or in response to a lawful order. ff777 will endeavour to notify you of such disclosure where legally permitted to do so.

7.5 Business Transfers

In the event that ff777's business or any part of it is acquired, merged, or transferred to another entity, your personal data may form part of the transferred assets. You will be notified in advance of any such transfer and your data will remain subject to the protections described in this Policy.

8. Data Retention

ff777 retains your personal data for as long as your account remains active and for a defined period following account closure. The standard retention periods applied by ff777 are as follows:

• Account and KYC data: retained for the duration of your account and for a minimum of five years after account closure, to meet anti-money laundering record-keeping obligations;
• Transaction and wagering records: retained for a minimum of five years from the date of each transaction;
• Support and communications records: retained for three years from the date of the most recent interaction;
• Technical and session data (logs): retained for up to 12 months from the date of collection;
• Marketing consent records: retained for as long as the consent is active, plus two years after withdrawal of consent.

Once a retention period expires, ff777 will securely delete or irreversibly anonymise the relevant data. Anonymised aggregate data (such as anonymised wagering statistics used for platform analytics) may be retained indefinitely, as it no longer constitutes personal data.

9. Security Measures

ff777 implements a layered approach to data security. The technical and organisational measures in place include:

• 256-bit SSL/TLS encryption on all data in transit between your device and ff777 servers;
• Password hashing using industry-standard one-way algorithms — ff777 staff cannot view your password in plain text;
• Two-factor authentication (2FA) available to all account holders as an additional login security layer;
• Access controls limiting which ff777 staff can access player personal data, on a strict need-to-know basis;
• Regular security audits and vulnerability assessments of platform infrastructure;
• Encrypted storage of sensitive data fields including payment instrument details and KYC document images.

While ff777 takes all reasonable precautions to protect your data, no system is entirely immune from risk. In the unlikely event of a data breach that poses a significant risk to your rights, ff777 will notify affected players promptly and take immediate remedial steps.

10. Cookies & Tracking Technologies

ff777 uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and analyse how the platform is used. The categories of cookies in use are:

• Strictly necessary cookies: required for the platform to function — these include session cookies that keep you logged in and security cookies that prevent cross-site request forgery. These cannot be disabled.
• Functional cookies: remember your preferences such as language setting, preferred payment method display, and game history filters. These improve your experience but are not essential.
• Analytics cookies: collect anonymised data about how players navigate the platform, which pages are most visited, and where users encounter difficulties. This data helps ff777 improve the platform experience. No personally identifiable information is captured through analytics cookies.
• Marketing cookies: used only where you have given explicit consent, to personalise promotional messages and track the effectiveness of campaigns relevant to the ff777 platform.

You may manage your cookie preferences through your browser settings. Disabling strictly necessary cookies will impair or prevent your use of the ff777 platform. Disabling other cookie categories will not prevent access but may reduce personalisation features.

11. Your Privacy Rights

As a player on the ff777 platform, you hold the following rights in relation to your personal data. These rights can be exercised free of charge by contacting ff777 at [email protected]:

• Right of Access: you may request a copy of all personal data ff777 holds about you, along with information on how it is being used;
• Right to Rectification: you may request the correction of inaccurate or incomplete personal data held in your account;
• Right to Erasure ("Right to be Forgotten"): you may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to ff777's legal obligations to retain certain records;
• Right to Restriction: you may request that ff777 temporarily pause processing of your data while a dispute about accuracy or lawfulness is resolved;
• Right to Data Portability: you may request a structured, machine-readable copy of the personal data you have provided to ff777, for transfer to another service;
• Right to Object: you may object to processing carried out on the basis of ff777's legitimate interests, including profiling for marketing purposes;
• Right to Withdraw Consent: where processing is based on your consent (for example, marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

ff777 will respond to all privacy rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, with notice provided to you of the extension and the reason for it.

12. Children & Minors

The ff777 platform is strictly restricted to individuals aged 21 years and above. ff777 does not knowingly collect personal data from anyone under the age of 21. If ff777 becomes aware that a minor has registered an account or provided personal data, that account will be immediately suspended, all associated data will be deleted, and any deposits returned where a legitimate payment source can be confirmed.

If you believe that a minor may have registered on the ff777 platform, please notify our support team immediately at [email protected] so that appropriate action can be taken without delay.

13. International Data Transfers

The ff777 platform primarily serves players in Bangladesh, and player data is processed in data centre infrastructure that serves this region. In certain circumstances — for example, where a third-party service provider (such as an identity verification partner or fraud prevention service) operates infrastructure in another country — your data may be transferred to and processed in a jurisdiction outside Bangladesh.

When such transfers occur, ff777 ensures that appropriate safeguards are in place, including contractual clauses that require the recipient to protect your data to a standard consistent with this Privacy Policy. ff777 does not transfer player data to jurisdictions that do not provide an adequate level of data protection without first implementing appropriate protective measures.

14. Changes to This Privacy Policy

ff777 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform functionality. When material changes are made, ff777 will notify active players via email or an in-platform notification prior to the changes taking effect.

The "Last Updated" date at the top of this Policy will always reflect the most recent revision. The current version of this Privacy Policy is always available at ff777.ws/privacy-policy. We encourage you to review the Policy periodically. Continued use of the platform after the effective date of any revision constitutes acceptance of the updated Policy.

15. Contact Us

For any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data, please contact the ff777 privacy team using the details below:

• Email: [email protected] (plain text — not a clickable link)
• Subject Line: Privacy Request — [Your Full Name]
• Support Hours: 24/7, Bangladesh Standard Time (BST, UTC+6)
• Response Target: Within 5 business days for general privacy enquiries; within 30 days for formal rights requests

All privacy communications with ff777 must be conducted in English to ensure accurate and efficient handling. Please include your registered email address and account username in any privacy request so that we can locate your records promptly.